Return & Exchange Policy
Our return policy is of 24hrs from date and time of receiving product by customer. After that we won’t be accepting any returns. Return request must be raised by sending email to info@jarataari.com. Product must be unused and in condition as received with original packaging. Saree with fall and pico will be accepted in return only in case of defects or damage.
Returns -
- We send product executing defect and damage check. We do a thorough quality check before sending it to customer to avoid any inconvenience. If you receive damaged or faulty or wrong product than what you had ordered then do get in touch with us by sending an email at info@jarataari.com. Start to end opening video is must. We will initiate return. Once we receive return item, same will be examined and customer will be notified about it. Customer will receive a money refunds to the source of payment in 7-8 days. We try to provide fastest refund but still processing time for refund also depends upon corresponding Bank or credit card provider company.
Exchange -
- If the product is intact and as per the description on website but you still want to return it, yes you can do that. Send an email to info@jarataari.com with your order number and concerns. We will accept the return in this case too. Once we receive return item, same will be examined and customer will be notified about it. Customer can select another product in exchange. We can arrange return pickup of product INR 300 will be deducted from the purchase value on account of shipping and handling charges if customer wants us to arrange return shipping. Customer can send us the package in that case no deduction will be done. Shipping must be initiated within 24-48hrs and send us the tracking number. Please note pickup will be attempted only once. If customer is not available or not answering the calls then the return will be cancelled.
Cancellation - Order once placed cannot be cancelled.
If customer has any issues regarding refund or return can contact at info@jarataari.com Customers are requested to reply back to us within 48 hrs; otherwise request will be cancelled.